VELUNA™ Luxe Box

To preserve the beauty of your pieces, gently wipe them with a soft dry cloth after each wear and store them in a cool, dry place. Avoid contact with water, perfumes, or harsh chemicals to maintain their original brilliance.

Yes! For 3 months from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us and we’ll send you a replacement.

Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.

Gently rub the surface of your jewelry with the polishing cloth using light, even strokes. This helps remove tarnish and restore shine without scratching the piece.

Do not wash the polishing cloth, as it will lose its effectiveness. Store it in a dry place and keep it out of reach of children.

At this time, we do not offer custom designs. However, we continuously curate and release new collections to bring you fresh, timeless pieces to love.

We work closely with trusted partners to source our materials responsibly and thoughtfully. Every piece is created with care to reduce waste and promote sustainable practices, ensuring our jewelry has a positive impact from design to delivery.

We collaborate only with suppliers who share our values of fairness, safety, and respect. All of our pieces are produced under ethical working conditions, supporting skilled artisans and ensuring every step of the process upholds human dignity.

We believe in honesty, integrity, and lasting quality. From how we design to how we deliver, transparency is at the heart of what we do — so you can feel confident knowing your jewelry was made with intention and care.